Gift Aid

We encourage UK taxpayers to claim Gift Aid when donating your own money to us by completing the Gift Aid declaration on our donation page. If you are sending us a cheque, we will still be able to claim Gift Aid. To allow us to claim Gift Aid, each individual making a donation must declare in writing that they are a UK taxpayer and provide his or her name and address including post code.

  • If you are collecting sponsorship money, ask UK tax payers whether they are willing to clearly write their name, address and postcode against the amount they contribute on your sponsorship form. Provided you send your sponsorship form to us we will be able to claim gift aid on the contributions of eligible sponsorship. If you pay in money to us other than money you are donating to us personally (such as from family members, sales, ticket sales and any activity where there is an exchange of goods or services for fundraised money) you cannot claim Gift Aid.
  • It is your responsibility to ascertain whether you qualify for Gift Aid entitlement. If you have any doubts about your entitlement for Gift Aid we recommend you consult your own advisors or HMRC about any accounting, taxation or financial consequences of making a donation that may affect you. Further information on gift aid can be found at

Unauthorised card use

If you become aware of fraudulent use of your card, or if it is lost or stolen, you must notify your card provider.

Refunds of donations

Under charity law, charities are not permitted to refund donations, other than in specific circumstances. The Charities Act 2011 can be found here:

However, there may be an occasion when you need to speak to our fundraising team to discuss your donation. Please email us at or give us a call on 020 7831 0883. This applies to fundraising for Genetic Alliance UK, Rare Disease UK, and SWAN UK.